Regional Office Manager
2.
8 Pooler, GA Pooler, GA $80,000 - $92,000 a year $80,000 - $92,000 a year REGIONAL OFFICE MANAGER Manage all aspects of customer's fulfillment business including order processing, fulfillment accuracy, billing and inventory control with/without office team Escalation point of contact with external customer providing prompt, courteous and efficient customer service.
Ensure process for customer orders in accordance to customer/UNIS specification and requirements Key contact with customer groups, including development and deployment of new or revised processes to meet customer goals and satisfaction Proactively assess possible delays or complications and plan strategies for office process improvement Manager team (up to 6) to assure proper invoicing of accounts through customer activity reports.
Maintain positive customer relationship by responding to all escalated inquiries and complaints regarding shipments, billing, or inventory.
Provide clerical support services as required by customer, grooming team on generating/utilizing automated reports and responding to specific needs Develop and implement system procedures or best practices to improve customer service efficiency with team Follows quarterly and/or annual physical inventory schedule with WH team to ensure account is on lock down before warehouse completes tasks.
Responsible for the office tasks only Implement new accounts and delegate tasks to team for success Performs other related duties as required and assigned by Management Work with the back-office support team proactively Audit performance on the office and ensure all process is followed per UNIS requirements Manage the office operations and compliance daily Groom the office team for growth and success Create daily or weekly reports for forecasts and project with the team Problem solving skills Provide weekly updates to Manager for workload and projects Ability to travel in the local area (Savannah) 50% of the time and 25% to FL, SC, and Douglasville.
Other essential abilities and skills:
Strong customer service and relationship management skills.
Strong analytical skills, independent thinking and reasoning ability Ability to multi-task in a fast paced environment Well-organized, detail oriented with excellent follow through Manage priorities in a timely and efficient manner within critical deadlines.
Estimated Salary: $20 to $28 per hour based on qualifications.
8 Pooler, GA Pooler, GA $80,000 - $92,000 a year $80,000 - $92,000 a year REGIONAL OFFICE MANAGER Manage all aspects of customer's fulfillment business including order processing, fulfillment accuracy, billing and inventory control with/without office team Escalation point of contact with external customer providing prompt, courteous and efficient customer service.
Ensure process for customer orders in accordance to customer/UNIS specification and requirements Key contact with customer groups, including development and deployment of new or revised processes to meet customer goals and satisfaction Proactively assess possible delays or complications and plan strategies for office process improvement Manager team (up to 6) to assure proper invoicing of accounts through customer activity reports.
Maintain positive customer relationship by responding to all escalated inquiries and complaints regarding shipments, billing, or inventory.
Provide clerical support services as required by customer, grooming team on generating/utilizing automated reports and responding to specific needs Develop and implement system procedures or best practices to improve customer service efficiency with team Follows quarterly and/or annual physical inventory schedule with WH team to ensure account is on lock down before warehouse completes tasks.
Responsible for the office tasks only Implement new accounts and delegate tasks to team for success Performs other related duties as required and assigned by Management Work with the back-office support team proactively Audit performance on the office and ensure all process is followed per UNIS requirements Manage the office operations and compliance daily Groom the office team for growth and success Create daily or weekly reports for forecasts and project with the team Problem solving skills Provide weekly updates to Manager for workload and projects Ability to travel in the local area (Savannah) 50% of the time and 25% to FL, SC, and Douglasville.
Other essential abilities and skills:
Strong customer service and relationship management skills.
Strong analytical skills, independent thinking and reasoning ability Ability to multi-task in a fast paced environment Well-organized, detail oriented with excellent follow through Manage priorities in a timely and efficient manner within critical deadlines.
Estimated Salary: $20 to $28 per hour based on qualifications.
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